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Pricing and Billing
Do I have to pay sales tax?
  You only have to pay sales tax if you are located in the same state as our warehouse, which is Pennsylvania. Therefore, Pennsylvania residents will see a 6% sales tax added.
I have a question on my charges.
  Click the "My Account / Order Status" link at the bottom of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service for further assistance.
I need a copy of my receipt/invoice.
  Click the "My Account / Order Status" link at the bottom of our site to print invoices.
When will my credit appear on my account?
  We process credits usually within 7-10 business days from the time we receive your item(s). However, you should contact your credit card company for information on the time required for credits to be posted to your credit card. Please do not hesitate to contact customer service if you have questions regarding this.
When will my credit card be charged?
  Your credit card will usually be charged within 24 hours prior to shipment of your item(s).